Server Problems

Well I have just gone through the hell of my Hosting company having a server go down. It just happened to be the server which had all my stuff stored …so you guessed it everything lost and no backup on their end. This hapened last Thursday and to get any details concerning what happened was like pulling teeth. My hosting company Ace Net Hosting was not forthcoming and I had to wait patiently while they first tried to explain to me that it was a server issue (RAID 10 Config) and then fix the server and recreate the customer accounts. The thing that bothers me the most is this is the second time this has happned to me in the last 12 months and at that time I was told I was being moved to a newer server so that this would never happen again. So why am I pissed off…well one of the explanations I received was that the server I was on was an older server that had not yet been upgraded. How is that possible….obviously someone at Ace Net lied to me. I had requested this time to be moved to a newer server and while this has not happened yet my request has not been denied. Probably they are just hoping I will shutup and put up with it.

I was lucky that I had a backup from Oct 6th so I just needed to recreate all the info after that date. I was able to find some of the posts I did not have backed up by looking at Google and checking the cached information for my page. While I was able to recreate my pages it took me the better part of 2 days to put everything back on the server. I am not a happy camper and am very displeased with my server company. Ace Net Hosting

Hosting,Ace Net Hosting,Webserver

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One Comment

  1. Posted Thursday, December 22, 2005 at 10:53 | Permalink

    Join the crew, looks like I’m on your server! dropped everything over thanksgiving — cost me a lot of time. and now the php 5 upgrade. ugg. I’m switching hosts.

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